Blog

  • Tecnologia has been recognized as a Leader in the 2022 Gartner®

    As global macroeconomic conditions worsen and funding slowdown continues, Indian startups are cutting their spends on an integral part of tech businesses – cloud storage – by renegotiating contracts with service providers like AWS and Google Cloud, multiple startup founders told ET.

    Many of these companies have slashed cloud expenses by 20%-30% while some growth stage startups such as ecommerce platforms Meesho and Dealshare have brought down their cloud expenses by 50%, under pressure to control their cash burn, they said.

    This has led to the top three cloud service providers – Amazon Web Services (AWS), Google Cloud Platform and Microsoft Azure – waging pricing wars to lure startups onto their platforms in the current downturn.

    Over the past months, several startups have been approached by AWS rivals to switch over for lesser pricing, multiple founders who have been in talks with them confirmed.

    In some instances, founders are using pricing quotes received from Google Cloud and Microsoft Azure to renegotiate discounted contracts with AWS, their primary cloud service provider, said one of the founders.

    Cybersecurity ecosystem

    The Data Security Council of India has forecast that the cybersecurity ecosystem will expand up to a point where nearly one million professionals will be required by 2025. Additionally, the demand for cloud security skills is estimated to grow by 115% between 2020 and 2025, representing almost 20,000 job openings, Narayan added.

    An extensive exercise in reskilling and/or upskilling the existing workforce, believe staffing experts, is one of the ways that telcos can future proof their work.

    Indian mobile phone operators are expected to at least double their investments on network security with the 5G roll out expected to spark a surge in network vulnerabilities, which assume critical importance especially for enterprises.

    However, it is already proving to be a challenge for telcos to have robust security teams.

    “Even if we do not talk about 5G (specifically), the security talent in general in the country is very sparse at the moment. We need to get more (security) professionals in the system”


    Tweet

    Bharti Airtel, for example, has been preparing for 5G roll out by upskilling its professionals and offering them certification courses such as CCNA (Cisco Certified Network Associate) and CCNP (Cisco Certified Network Professional). The courses are offered based on skill and eligibility level free of cost.

  • Major Insurance Provider Saves $750k per Month With Big Data Migration

    about paysafe

    Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

    30,000
    +

    Hours delivered back to the business

    100
    +

    SOX compliance in Settlement process automation

    95
    +

    Success rate of bot case completion

    6
    +

    For functional release of OBT, RTS and OGS

    The Challenge

    Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

    Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

    Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

    What did

    Tecnologia do

    Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

    Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

    Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.


    The Results

    • 30+ processes delivered
    • Over 30,000 hrs delivered back to the business
    • 100% SOX compliance in Settlement process automation
    • >95% success rate of bot case completion
    • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

    The technology that we use to support Paysafe

    JavaScript
    TypeScript
    Node.JS
    React
    Swift
    Java
    Objective-C
    RxJava

    Ready to reduce your technology cost?


    Let’s Talk

  • Maximizing Efficiency with Proper Technology Implementation – Coffee Success Story

    about paysafe

    Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

    30,000
    +

    Hours delivered back to the business

    100
    +

    SOX compliance in Settlement process automation

    95
    +

    Success rate of bot case completion

    6
    +

    For functional release of OBT, RTS and OGS

    The Chalange

    Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

    Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

    Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

    What did

    Tecnologia do

    Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

    Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

    Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.


    The Results

    • 30+ processes delivered
    • Over 30,000 hrs delivered back to the business
    • 100% SOX compliance in Settlement process automation
    • >95% success rate of bot case completion
    • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

    The technology that we use to support Paysafe

    JavaScript
    TypeScript
    Node.JS
    React
    Swift
    Java
    Objective-C
    RxJava

    Ready to reduce your technology cost?


    Let’s Talk

  • Strategic Move to an AI-supported application for Public Safety Travel App in London

    about paysafe

    Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

    30,000
    +

    Hours delivered back to the business

    100
    +

    SOX compliance in Settlement process automation

    95
    +

    Success rate of bot case completion

    6
    +

    For functional release of OBT, RTS and OGS

    The Chalange

    Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

    Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

    Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

    What did

    Tecnologia do

    Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

    Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

    Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.


    The Results

    • 30+ processes delivered
    • Over 30,000 hrs delivered back to the business
    • 100% SOX compliance in Settlement process automation
    • >95% success rate of bot case completion
    • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

    The technology that we use to support Paysafe

    JavaScript
    TypeScript
    Node.JS
    React
    Swift
    Java
    Objective-C
    RxJava

    Ready to reduce your technology cost?


    Let’s Talk

  • Convenience, savings, and rewards at your fingertips

    about paysafe

    Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

    30,000
    +

    Hours delivered back to the business

    100
    +

    SOX compliance in Settlement process automation

    95
    +

    Success rate of bot case completion

    6
    +

    For functional release of OBT, RTS and OGS

    The Chalange

    Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

    Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

    Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

    What did

    Tecnologia do

    Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

    Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

    Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.


    The Results

    • 30+ processes delivered
    • Over 30,000 hrs delivered back to the business
    • 100% SOX compliance in Settlement process automation
    • >95% success rate of bot case completion
    • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

    The technology that we use to support Paysafe

    JavaScript
    TypeScript
    Node.JS
    React
    Swift
    Java
    Objective-C
    RxJava

    Ready to reduce your technology cost?


    Let’s Talk

  • Private trust management and trading platform

    about paysafe

    Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

    30,000
    +

    Hours delivered back to the business

    100
    +

    SOX compliance in Settlement process automation

    95
    +

    Success rate of bot case completion

    6
    +

    For functional release of OBT, RTS and OGS

    The Chalange

    Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

    Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

    Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

    What did

    Tecnologia do

    Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

    Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

    Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.


    The Results

    • 30+ processes delivered
    • Over 30,000 hrs delivered back to the business
    • 100% SOX compliance in Settlement process automation
    • >95% success rate of bot case completion
    • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

    The technology that we use to support Paysafe

    JavaScript
    TypeScript
    Node.JS
    React
    Swift
    Java
    Objective-C
    RxJava

    Ready to reduce your technology cost?


    Let’s Talk

  • Online platform for distance learning

    about paysafe

    Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

    30,000
    +

    Hours delivered back to the business

    100
    +

    SOX compliance in Settlement process automation

    95
    +

    Success rate of bot case completion

    6
    +

    For functional release of OBT, RTS and OGS

    The Chalange

    Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

    Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

    Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

    What did

    Tecnologia do

    Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

    Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

    Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.


    The Results

    • 30+ processes delivered
    • Over 30,000 hrs delivered back to the business
    • 100% SOX compliance in Settlement process automation
    • >95% success rate of bot case completion
    • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

    The technology that we use to support Paysafe

    JavaScript
    TypeScript
    Node.JS
    React
    Swift
    Java
    Objective-C
    RxJava

    Ready to reduce your technology cost?


    Let’s Talk

  • Delivering enterprise-wide efficiencies at Paysafe through Intelligent Automation

    about paysafe

    Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

    30,000
    +

    Hours delivered back to the business

    100
    +

    SOX compliance in Settlement process automation

    95
    +

    Success rate of bot case completion

    6
    +

    For functional release of OBT, RTS and OGS

    The Chalange

    Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

    Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

    Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

    What did

    Tecnologia do

    Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

    Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

    Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.


    The Results

    • 30+ processes delivered
    • Over 30,000 hrs delivered back to the business
    • 100% SOX compliance in Settlement process automation
    • >95% success rate of bot case completion
    • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

    The technology that we use to support Paysafe

    JavaScript
    TypeScript
    Node.JS
    React
    Swift
    Java
    Objective-C
    RxJava

    Ready to reduce your technology cost?


    Let’s Talk

  • Bringing premium live casino experiences to gamers across the globe

    about paysafe

    Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

    30,000
    +

    Hours delivered back to the business

    100
    +

    SOX compliance in Settlement process automation

    95
    +

    Success rate of bot case completion

    6
    +

    For functional release of OBT, RTS and OGS

    The Chalange

    Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

    Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

    Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

    What did

    Tecnologia do

    Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

    Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

    Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.


    The Results

    • 30+ processes delivered
    • Over 30,000 hrs delivered back to the business
    • 100% SOX compliance in Settlement process automation
    • >95% success rate of bot case completion
    • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

    The technology that we use to support Paysafe

    JavaScript
    TypeScript
    Node.JS
    React
    Swift
    Java
    Objective-C
    RxJava

    Ready to reduce your technology cost?


    Let’s Talk

  • Building, optimising, and future-proofing existing infrastructures with payment gateways

    about paysafe

    Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

    30,000
    +

    Hours delivered back to the business

    100
    +

    SOX compliance in Settlement process automation

    95
    +

    Success rate of bot case completion

    6
    +

    For functional release of OBT, RTS and OGS

    The Chalange

    Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

    Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

    Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

    What did

    Tecnologia do

    Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

    Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

    Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.


    The Results

    • 30+ processes delivered
    • Over 30,000 hrs delivered back to the business
    • 100% SOX compliance in Settlement process automation
    • >95% success rate of bot case completion
    • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

    The technology that we use to support Paysafe

    JavaScript
    TypeScript
    Node.JS
    React
    Swift
    Java
    Objective-C
    RxJava

    Ready to reduce your technology cost?


    Let’s Talk